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For US Citizens in Jamaica

Smart Traveler Enrollment Program (STEP) is a free service to allow U.S. citizens and nationals to enroll their trip abroad so the Department of State can accurately and quickly contact them in case of emergency.

(takes approximately 20 minutes to complete online)

  • Get updates about health, weather, safety, and security for your destination.
  • Plan ahead using information from the local U.S. embassy.
  • Help the embassy or consulate contact you if there's an emergency like a natural disaster, civil unrest, or a family emergency.


Register with US Department of State

Everything you need to know about Hurricane Melissa

Hurricane Melissa nears Jamaica (10/28/2025)

If you’ve ever visited Jamaica, you know it’s not just a destination. It’s the reggae drifting on a warm breeze, the laughter of the locals, the sand-soft evenings, the kind of place that stays in your heart long after your plane lands back home. 


When Hurricane Melissa began brewing over the Caribbean, few could have predicted how rapidly she would grow. Within days, the storm intensified into a Category 5 hurricane with massively destructive winds, torrential rains, and life-threatening storm surges. As it tears toward Jamaica, forecasts are growing grim: catastrophic flooding, landslides, and widespread damage are all but certain. Melissa's strength is staggering. Meteorologists are now predicting that areas within the eye wall will experience total devastation.


As Hurricane Melissa moves through the Caribbean, we’re seeing photos and hearing from friends on the island, and our hearts are heavy. The beaches and streets that once rang with music are quiet now. Families are sheltering, waiting for the storm to pass.


This is the part of travel that people don’t often talk about — when a place you love is hurting, and you can’t do much from afar except hold your breath, send your love, and hope that the skies clear soon.


For us at Summit to Shore, this isn’t just another travel update. Jamaica is part of who we are. It’s where so many of our clients have celebrated honeymoons, anniversaries, and once-in-a-lifetime moments. It’s a place that has given us laughter, perspective, and peace. It’s a place that has also taught us about joy.


So today, our focus isn’t just on vacations — it’s on people. The people who welcome us every time we visit. The resort staff who remember your name from last year. The driver who tells stories that make you laugh all the way to Ocho Rios. The woman at the craft market who insists you take a little seashell “for luck.”

These are the people who make Jamaica what it is. And now, they’re the ones weathering this storm.


When we think about what it means to give back, we think about those experiences and the organizations who will step up to help.


One of those is Sandals Resorts — and if you know us, you know how much we love and admire what they do. Sandals began in Jamaica, born from the vision of Gordon “Butch” Stewart, a proud Jamaican who wanted the world to experience the love and warmth of his island home. Over the years, Sandals has grown, but its heart has never left Jamaica.

Through the Sandals Foundation, they’ve spent decades giving back — building schools, protecting the environment, supporting healthcare, and standing shoulder to shoulder with local communities in hard times. And now, as Hurricane Melissa leaves its mark, they’ll do what they’ve always done best: showing up.


With love and hope,
The Summit to Shore Travel Group Team
💌 sarah@summittoshoretravelgroup.com | 🌐 www.summittoshoretravelgroup.com 

☎️ 608-421-2175

How you Can Help

If you’re wondering how to make a real difference, you can donate directly to the Sandals Foundation. The Sandals Foundation is a non-profit formed in 2009 to help Sandals Resorts International make a difference in the Caribbean. All costs associated with administration and management is supported by Sandals Resorts International so 100% of every dollar donated will go directly towards funding Education, Community, and Environment Projects. The Sandals Foundation has made a commitment to the entire Caribbean region to respond promptly to national emergencies caused by natural disasters. The Foundation lobbies support from resort guests, trade partners, travel agents, suppliers and other organizations to bring relief to communities affected by disaster. 

  • Click the link below to donate directly to the Sandals Foundation**
  • Select your amount
  • Select Disaster Relief in the drop down menu
  • Leave a personalized message of hope

**Summit to Shore Travel Group does not receive, nor do we have access to any of the donations made directly to the Sandals Foundation.


The Summit to Shore Travel Group Team
💌 sarah@summittoshoretravelgroup.com | 🌐 www.summittoshoretravelgroup.com 

☎️ 608-421-2175

Donate Directly to the Sandals Foundation

Frequently Asked Questions

  • Melissa’s estimated barometric pressure dropped to 892 mb 
  • Wind gusts were estimated by Noah at 220-247mph with max sustained winds of 185mph. In comparison, an EF5 tornado has 200+ mph winds.



Not at this time.  No publicly confirmed major structural damage to Sangster (Montego Bay), Norman Manley (Kingston) or Ian Fleming (Ocho Rios) have been reported yet. Once the storm passes completely, all three will undergo assessment for damages.


Melissa made landfall near New Hope, Jamaica in Westmoreland Parish. For our Sandals clients, New Hope is 1-2 miles from Sandals South Coast with a possible direct hit as Hurricane Melissa came ashore. 


Official Announcement #1~10/26/2025

"As Hurricane Mellissa approaches Jamaica, our Sandals and Beaches family is fully focused on the safety and well-being of our guests, team members, and the communities we call home. Jamaica is where our company was founded, and the people in the path of this storm are our neighbors, friends, and family. Our resort team members have experience, training, and are prepared for this hurricane's arrival. The Jamaican government and its emergency services teams are doing incredible work to prepare and are providing regular updates. We stand together, ready with the same care, strength, and resilience that define our beautiful island and its people."

~ Adam Stewart

Executive Chairman, Sandals Resorts International


Official Announcement #2 ~ 10/27/2025:

"As Hurricane Melissa approaches Jamaica, our team members, the Jamaican Government and everyone on the island have been preparing for several days. With over 44 years’ experience in the Caribbean, our team is trained to handle these events and has implemented a series of proven best practices and protocols at each resort focused on the safety of our guests, our team members, and our local communities. Over the past few days, we’ve assisted guests who wished to depart early and all remaining guests across our resorts in Jamaica are being well taken care of by our dedicated team members. With the temporary airport closure and the unique circumstances this has created, we want to reassure guests that their comfort and peace of mind remain our top priority. To support guests impacted by flight disruptions, we are waiving the accommodation charges for any days they are unable to travel, until flights resume. Rest assured, all resorts are equipped with emergency supplies, generators, ample stocks of food, water and other resources necessary to ensure everyone’s health and safety. The Sandals Foundation is also ready to activate and provide support in the coming days. Please keep everyone in Jamaica in your thoughts and we will share additional updates as available."


Right now, the best way you can help is to donate to a relief fund that gives back directly. Be mindful of spam messages and unsolicited requests for funds. We recommend the following donation safety tips:


  • Make sure the website is official: For government-led donation portals, verify that the domain ends in .gov.jm (for Jamaica).
     
  • Prefer monetary donations over unsolicited items: Cash allows agencies to respond quickly to local needs (food, shelter, repairs) rather than shipping goods.
     
  • Check the charity’s track record / status: When donating internationally, look for charities with transparency, audited reports, and local partnerships.
     
  • Avoid unverified crowdfunding links or social-media appeals without credible verification — scams often surface after major disasters.
     
  • Keep your receipt: For tax purposes (if applicable) and to ensure your donation goes to the correct project.


Check back with us for more information on new developments

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